View Article |
Issues on job mobility in restaurant industry: study on salary, work environment and promotions
Noorliza Zainol1, Dahlan Abdullah2, Abdul Rahman Ahmad Rozali3, Khairil Anuar Bahari4, Saiful Bahri Mohd Kamal5.
Employees are known as an asset to an organization where success or failure of an organization
as determinant closely to them. According to the Department of Statistics Malaysia (2017), there
are 891,616 employees working in restaurants in the year 2015. The statistic also shows that staff
mobility drastically increases every year and this scenario has been debated among hospitality
players. The focus of this study is to discern about issues of job mobility that occur in the
restaurant industry in related to salary, working environment and promotion. The objective are:
a) to identify issues in job mobility among workers and b) to investigate whether salary, working
environment and promotion become a factor of job mobility among employees. This study used a
quantitative method and a distribution of 450 sets of the questionnaire to the target respondents
of employees at casual dining restaurants around George Town, Pulau Pinang. Only 385
questionnaires we were able to be used for this study, as the rest were not completed. Results showed
that salaries, work environment and promotion were closely related to the intention of people to
pursue their careers in the restaurant industry.
Affiliation:
- UiTM Pulau Pinang Branch, Malaysia, Malaysia
- UiTM Pulau Pinang Branch, Malaysia, Malaysia
- UiTM Pulau Pinang Branch, Malaysia, Malaysia
- UiTM Pulau Pinang Branch, Malaysia, Malaysia
- UiTM Pulau Pinang Branch, Malaysia, Malaysia
Toggle translation
Download this article (This article has been downloaded 32 time(s))
|
|
Indexation |
Indexed by |
MyJurnal (2019) |
H-Index
|
0 |
Immediacy Index
|
0.000 |
Rank |
0 |
|
|
|